Customer Support NL - Working Student
Labels
- Language
- English only
“Business-fluent English (C1/C2) and Dutch (native or C1+)”— from the posting
- Type
- Working student
“As a Working Student in Customer Support, you will be the first point of contact”— from the posting
About this role
Working student role in Moss's Berlin customer support team, handling Dutch and English speaking customers via chat, email and phone. Involves resolving account issues and onboarding new corporate users, with a possible path to a permanent position. Requires fluent Dutch and English; German is not mentioned.
From the original posting
At Moss, we give finance professionals the power to automate their day-to-day and make forward-thinking decisions. Our culture is what makes that possible: we play to win, we obsess over quality, and we win as One Moss, and it works. Moss closed a €35 million Series C in August 2026, crossing a €1…
Read the full posting ↗What this means for you
- Working students (Werkstudenten) are regular part-time employees, so the minimum wage applies (€13.90 per hour).
- Working more than 20 hours a week during the semester can end your working-student status for social insurance. Non-EU students: these working days count toward your limit of 140 full / 280 half days per year.
- The posting doesn't mention pay. It's normal to ask about the Praktikumsvergütung before you accept an offer.
- EU/EEA and Swiss students have no work-day limit and can work like German students.
General information, not legal advice. Rules can change and your situation may differ — check with your university, the employer or your Ausländerbehörde.