Technical Support Manager | Working Student / Werkstudent (m/w/d)
Labels
- Language
- German required (B2+)
“Du verfügst über Sprachkenntnisse in Deutsch und Englisch (B2 - C2 level), sowohl schriftlich als auch mündlich”— from the posting · 85% confidence
- Type
- Working student
“Als Werkstudent:in im Customer Support bist du die erste Anlaufstelle für unsere Kund:innen.”— from the posting · 80% confidence
About this role
Superchat is a Berlin-based platform for AI-driven customer communication. This working student role supports live-chat customer support and coordinates escalations with the team. German at B2 to C2 level and English are required.
From the original posting
Bei Superchat gestalten wir neu, wie Unternehmen mit ihren Kund:innen kommunizieren. KI wird dabei immer mehr zum Motor dieser Kommunikation. Integrationen sind das, was diesem Motor echte Power gibt: die Daten, Tools und Systeme, die aus einem cleveren AI-Agenten einen machen, der Prozesse…
Read the full posting ↗What this means for you
- Working students (Werkstudenten) are regular part-time employees, so the minimum wage applies (€13.90 per hour).
- Working more than 20 hours a week during the semester can end your working-student status for social insurance. Non-EU students: these working days count toward your limit of 140 full / 280 half days per year.
- The posting doesn't mention pay. It's normal to ask about the Praktikumsvergütung before you accept an offer.
- German at B2 level or higher is required. If you're still learning, look for listings labelled “German is a plus” or “English only”.
- EU/EEA and Swiss students have no work-day limit and can work like German students.
General information, not legal advice. Rules can change and your situation may differ — check with your university, the employer or your Ausländerbehörde.