Werkstudent Customer Care (all genders) - 100% Remote
Labels
- Language
- German required (B2+)
“Du sprichst Deutsch auf C2-Niveau und idealerweise Englisch auf B2-Niveau.”— from the posting · 95% confidence
- Type
- Working student
“Werkstudent Customer Care (all genders) - 100% Remote”— from the posting · 95% confidence
About this role
Wemolo is hiring a working student for customer care, handling written support tickets for drivers via Salesforce and gradually moving into more complex level 2 cases. The role also includes process improvement projects and requires near-native German with good English.
From the original posting
Werkstudent Customer Care (all genders) - 100% Remote Bei Wemolo bauen wir smarte Technologie für die Mobilität von morgen. Das funktioniert nur, weil wir nachhaltige Kontakte zu den Autofahrer:innen pflegen. Du trägst mit deiner Arbeit jeden Tag dazu bei, dass aus Technologie echte Kundennähe…
Read the full posting ↗What this means for you
- Working students (Werkstudenten) are regular part-time employees, so the minimum wage applies (€13.90 per hour).
- Working more than 20 hours a week during the semester can end your working-student status for social insurance. Non-EU students: these working days count toward your limit of 140 full / 280 half days per year.
- The posting doesn't mention pay. It's normal to ask about the Praktikumsvergütung before you accept an offer.
- German at B2 level or higher is required. If you're still learning, look for listings labelled “German is a plus” or “English only”.
- EU/EEA and Swiss students have no work-day limit and can work like German students.
General information, not legal advice. Rules can change and your situation may differ — check with your university, the employer or your Ausländerbehörde.