Werkstudent (w/m/d) Customer Service
Labels
- Language
- German required (B2+)
“Sehr gutes Deutsch in Wort und Schrift”— from the posting · 95% confidence
- Type
- Working student
“Werkstudenten (w/m/d) Customer Service”— from the posting · 90% confidence
About this role
Holzland Becker is hiring a working student to support its customer service team in Offenbach am Main. The role covers handling customer inquiries, complaints and order issues, and keeping records in the ERP and ticketing systems. The posting requires very good spoken and written German.
From the original posting
Mit den Marken Holzprofi24 und Leondo betreiben wir führende E-Commerce-Plattformen für Haus & Garten in Europa. Wir verbinden moderne Webtechnologien, datengetriebenes Onlinemarketing und leistungsstarke Logistik, um unseren Kunden ein herausragendes Einkaufserlebnis zu bieten. Zur Verstärkung…
Read the full posting ↗What this means for you
- Working students (Werkstudenten) are regular part-time employees, so the minimum wage applies (€13.90 per hour).
- Working more than 20 hours a week during the semester can end your working-student status for social insurance. Non-EU students: these working days count toward your limit of 140 full / 280 half days per year.
- The posting doesn't mention pay. It's normal to ask about the Praktikumsvergütung before you accept an offer.
- German at B2 level or higher is required. If you're still learning, look for listings labelled “German is a plus” or “English only”.
- EU/EEA and Swiss students have no work-day limit and can work like German students.
General information, not legal advice. Rules can change and your situation may differ — check with your university, the employer or your Ausländerbehörde.