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Werkstudent:in Customer Support

Nelly Solutions GmbH

Labels

Language
German required (B2+)
“Du sprichst Deutsch auf muttersprachlichem Niveau, und dein Englisch reicht, um Dokumentationen zu lesen und zu schreiben.”— from the posting · 90% confidence
Type
Working student
“Wir suchen eine:n empathische:n und lösungsorientierte:n Werkstudent:in für unseren Patient:innen-Support.”— from the posting · 95% confidence
Pay
€1,650 / month
“das Gehalt beträgt 1.650 € brutto pro Monat”— from the posting · 98% confidence

≈ €19.05/hour (20 h/week) · meets the €13.90 minimum wage

About this role

Nelly Solutions is hiring a working student for its patient support team in Berlin, working 20 hours per week at 1,650 EUR gross per month. The role handles patient questions about payments and billing by phone, email and chat, with hybrid or remote work options. Fluent German is required, and the team works mainly in German.

From the original posting

Wir suchen eine:n empathische:n und lösungsorientierte:n Werkstudent:in für unseren Patient:innen-Support. Die Stelle umfasst 20 Stunden pro Woche und das Gehalt beträgt 1.650 € brutto pro Monat. Du kannst deutschlandweit remote oder hybrid arbeiten. Was dich als Werkstudent:in im Customer Support…

Read the full posting ↗

What this means for you

  • Working students (Werkstudenten) are regular part-time employees, so the minimum wage applies (€13.90 per hour).
  • Working more than 20 hours a week during the semester can end your working-student status for social insurance. Non-EU students: these working days count toward your limit of 140 full / 280 half days per year.
  • The stated pay works out to about €19.05 per hour, which meets the minimum wage of €13.90.
  • German at B2 level or higher is required. If you're still learning, look for listings labelled “German is a plus” or “English only”.
  • EU/EEA and Swiss students have no work-day limit and can work like German students.

General information, not legal advice. Rules can change and your situation may differ — check with your university, the employer or your Ausländerbehörde.