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Working student customer success (alternatively mandatory internship)

Userlane GmbH

Labels

Language
German is a plus
“Excellent written and spoken English. German is a strong plus.”— from the posting · 90% confidence
Type
Working student
“As a working student in Customer Success, you help our customers get real value out of Userlane in two ways.”— from the posting · 75% confidence

About this role

Part-time working student role in Customer Success at a Munich software adoption company, also open as a full-time mandatory internship. The work involves supporting account managers, building in-app guidance and customer materials, and reporting on adoption data.

From the original posting

Employment type: intern Schedule: part-time About Userlane Userlane is a software adoption platform that shows enterprises whether their software and AI investments are actually working. Our team works with some of the biggest names in regulated industries, helping them get real value from…

Read the full posting ↗

What this means for you

  • Working students (Werkstudenten) are regular part-time employees, so the minimum wage applies (€13.90 per hour).
  • Working more than 20 hours a week during the semester can end your working-student status for social insurance. Non-EU students: these working days count toward your limit of 140 full / 280 half days per year.
  • The posting doesn't mention pay. It's normal to ask about the Praktikumsvergütung before you accept an offer.
  • EU/EEA and Swiss students have no work-day limit and can work like German students.

General information, not legal advice. Rules can change and your situation may differ — check with your university, the employer or your Ausländerbehörde.

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