Werkstudent Customer Success (x/f/m)
Labels
- Language
- German required (B2+)
“Du verfügst über Deutschkenntnisse auf C1-Niveau sowie gute Englischkenntnisse in Wort und Schrift”— from the posting · 97% confidence
- Type
- Working student
“Tätigkeit als Werkstudent:in (20 Std./Woche)”— from the posting · 97% confidence
- Pay
- €1,299 / month
“Gehalt: 15 €/Std.”— from the posting · 97% confidence
≈ €15.00/hour (20 h/week) · meets the €13.90 minimum wage
About this role
Working student role in the Customer Success team at Doctolib in Berlin, handling written and phone contact with medical practices, supporting admin tasks and process improvements. Requires C1 German, 20 hours per week for at least a year, paid 15 EUR per hour with a hybrid setup of 3 office days.
From the original posting
Gemeinsam gestalten wir die Gesundheitsversorgung der Zukunft Doctolib sucht Dich ab sofort als Werkstudent:in im Bereich Customer Success für unseren Standort in Berlin . Das Customer Success Team bei Doctolib ist verantwortlich für die allgemeine Kundenzufriedenheit und eine langfristig…
Read the full posting ↗What this means for you
- Working students (Werkstudenten) are regular part-time employees, so the minimum wage applies (€13.90 per hour).
- Working more than 20 hours a week during the semester can end your working-student status for social insurance. Non-EU students: these working days count toward your limit of 140 full / 280 half days per year.
- The stated pay works out to about €15.00 per hour, which meets the minimum wage of €13.90.
- German at B2 level or higher is required. If you're still learning, look for listings labelled “German is a plus” or “English only”.
- EU/EEA and Swiss students have no work-day limit and can work like German students.
General information, not legal advice. Rules can change and your situation may differ — check with your university, the employer or your Ausländerbehörde.