Internship / Working Student (m/f/d) in the Customer Support Department
Labels
- Language
- English only
“Good communication skills in English or German (at least B1 level).”— from the posting
- Type
- Mandatory or voluntary
“Join Intershop Communications AG as an intern or working student in the Customer Support department.”— from the posting
About this role
Part-time role in Intershop's customer support team in Jena, open to interns or working students. The person helps answer customer requests, works with technical staff on troubleshooting, and documents solutions. Candidates should study a related field and can communicate in either English or German at B1 level.
From the original posting
Employment type: intern Schedule: part-time Your mission Join Intershop Communications AG as an intern or working student in the Customer Support department. This role provides an opportunity to engage with customers directly, helping to resolve their issues and ensuring a high level of customer…
Read the full posting ↗What this means for you
- The company accepts both mandatory and voluntary internships. Which rules apply depends on your situation: if your degree requires the internship, it's a Pflichtpraktikum (no minimum wage, doesn't count toward the 140-day limit for non-EU students). Otherwise it's voluntary (minimum wage after 3 months, counts toward the limit).
- The posting doesn't mention pay. It's normal to ask about the Praktikumsvergütung before you accept an offer.
- EU/EEA and Swiss students have no work-day limit and can work like German students.
General information, not legal advice. Rules can change and your situation may differ — check with your university, the employer or your Ausländerbehörde.